Refund Policy for all StickWithUs Programs: Our refund policy is designed to minimize the impact to both parties in the event of a cancellation. All programs incur some expenses for each participant very early in the registration process, including jerseys, uniforms, mailing costs, processing fees, and facility use fees. Shortly thereafter, the expenses increase again as the program contracts services for its coaching staff and game officials based upon the number of participants.
Due to expenses incurred at the time of registration, $35.00 of the fee is non-refundable for cancellations prior to the start of the program (regardless of the reason for cancellation). For cancellations within three (3) weeks of the start of the program, $65.00 of the fee is non-refundable (regardless of the reason for cancellation). For cancellations within two (2) weeks of the start of the program, $100.00 of the fee is non-refundable (regardless of the reason for cancellation). The entire fee is non-refundable once the program has started (regardless of the reason for cancellation).
All refunds will be mailed two weeks after the start date of the program. Since all programs are administered and budgeted separately, monies paid for a particular program may not be applied to another program offered in a different season (unless the director offers this as an option).
All requests for a refund must be in writing to: Post Office Box 77043 Charlotte, NC 28271. Or via e-mail.
